Sentratek - Customer Care Administrator - Port Elizabeth

CUSTOMER CARE ADMINISTRATOR
BASED PORT ELIZABETH
We are seeking one exceptional, highly motivated and hard-working individual to join our company. The successful candidate should have solid Customer Service Administration and some financial background, with excellent ICT skills. As the first point of contact for clients and internal customers, presentation, strong interpersonal and communication skills are essential. 
 
KEY PERFORMANCE AREAS:
 
Customer Service Functions:
• Direct liaison between the sales force, customers and company supply chain to fill all internal and external customer orders. 
• Ordering of chemicals and related products from supplier base.
• Stock control and Forecasting
• Month end Stock balancing and reporting on slow moving stock 
• Receiving, processing and distribution of all customer orders placed. 
• Generating Purchase orders, Goods received notes, purchase notes, quotations, sales orders, tax invoices and credit notes. 
• Handling of customer and supplier queries should they arise with your transaction. 
• Product Price and Cost Management
• Manage the receiving and dispatching of all products from suppliers and maintain all related documents.
• Follow up of Back Orders and communication with client and sales force as to Status
• Maintain effective working relationships with sales force to jointly satisfy customer demands and ensure that sufficient stock is available in the various warehouses.
• Provide regular feedback to clients and sales force regarding order fulfilment status.
• Manage incoming calls from suppliers and customers
• Determine, establish and enforce, through all operational departments, quality and safety requirements in accordance with Company needs, based on current regulatory guidelines.
• Assure all complaints are recorded properly and are closed out upon resolution with the customer.
 
 
Personal Attributes 
• Presentable with excellent communication and coordinating skills 
• Ability to produce accurate results within prescribed deadlines 
• Ability to work under pressure and put in longer than standard hours if required
• Ability to work independently but be a team player
• Must enjoy problem solving and trouble shooting 
• Ability to deal with multiple issues, tasks and priorities concurrently.
• Positive, self-motivated, “use own initiative” and confident approach to work and colleagues 
• Strong administrative and customer service skills with attention to detail, will be essential
 
 
Experience and Qualifications 
• Grade 12 or equivalent
• 3-5 years relevant experience within a Customer Service environment
• Tertiary qualification not essential but will be advantageous.
• Experience within a Chemical environment would be advantageous
• Strong Freight and Logistics experience would be advantageous 
• Fluent in Afrikaans and English (Read, Write and Verbal)
• Honest, healthy and reliable
 
 Computer Literacy  
• Pastel V11 would be advantageous
• Intermediate knowledge in MS Office (Excel and Word)
• Basic Accounting Principles would be advantageous
 
 
Package Offered 
This position will attract a Market Related salary according to qualification and experience gained.
 
The Company is committed to diversifying its staff profile in terms of its transformation agenda and encourages candidates from previously disadvantaged backgrounds to apply.
 
The Company also retains the right to choose candidates in its sole discretion and or not to make any appointments.
 
Please e-mail Petro Jacobs your contact details and abridged resume should you believe that you have what it takes to join the OFT group and grow together.

IT Support Engineer / Junior Systems Administrator - Port Elizabeth

IT SUPPORT ENGINEER / JUNIOR SYSTEMS ADMINISTRATOR

BASED PORT ELIZABETH

The IT Support Engineer / Junior Systems Administrator is a technical position that requires extensive knowledge across multiple areas of IT Support & Infrastructure Administration. The IT Support Engineer / Junior Systems Administrator will be responsible for delivering effective IT Support, together with its respective administrative requirements, to ensure maximum productivity of our clients end users.

Key Performance Areas / Experience
(Any experience in below KPA will be advantageous)

• Provide both remote and on site First Level End User Support.
• Installation, Troubleshooting & Maintenance of the below Hardware:
o Laptops
o Desktops
o MFP Printers
o VOIP Hardware
o Networking Hardware (Wired & Wireless)
• Ability to quickly and effectively troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Technical Operations Manager where necessary.
• Ability to understand End User requirements when requests are made for new Hardware & Software and be able to Quote accordingly.
• Liaise with Suppliers for all procurement.
• Attend to back-ups at various sites.
• Proficient with Windows Desktop Operating Systems (Windows 8/ 8.1/ 10).
• Proficient with Microsoft Office Applications (2010 / 2013 / 2016).
• Proficient with Microsoft Office 365 administration.
• Basic experience with Server Operating Systems advantageous (SBS2011 / 2008 / 2008 R2 / 2012 / 2012 R2 / 2016):
o Active Directory
o Group Policy Management
• Basic TCP/IP Networking knowledge essential:
o DHCP
o DNS
o VPN’s
o Routing
• Experience with Networking Hardware, UTM Hardware & Proxy Servers advantageous:
o UTM Firewalls (Dell SonicWall, Fortinet)
o Routers
o Untangle Proxy Servers
o UbiQuiti Enterprise Hardware
• Experience with various Internet Connectivity Mediums essential:
o ADSL
o 3G / LTE
o Fibre
o Microwave
• Experience with Enterprise Antivirus packages essential:
o ESET Endpoint Protection
o Symantec Endpoint Protection
• Experience with Virtual Environments advantageous:
o Hyper-V
o VMware

Qualifications

• Grade 12.
• Tertiary diploma / certified will be advantageous.
• Technical experience with Pastel Accounting & Pastel Payroll essential.
• Experience with AutoCAD and related software advantageous.
• Minimum of 3 years in a Desktop Support environment.

Personal Attributes

• Must be able to work under pressure.
• Must be able to address multiple calls simultaneously and prioritize accordingly.
• Must be Self-Motivated and able to work under general supervision, with close attention to detail.
• Must be a good Team Player as the nature of the role requires comfortable interaction and liaison with Management, Co-Workers and clients.
• Ability to produce accurate results within prescribed deadlines.
• Neatness in work essential.
• Passion for the IT Industry.
• Results driven, positive and professional disposition.
• Client service skills and customer approach.
• Excellent Interpersonal; verbal and written communication skills.
• Problem Solving and Troubleshooting skills essential.
• Excellent time management skills.
• Positive, confident approach to work and colleagues.
• Honest and reliable.
• Self-Motivated.
• Sober Habits.
• Driver’s license and own transport essential.

Package Offered

This position will attract a Market Related salary according to qualification and experience gained.

The Company is committed to diversifying its staff profile in terms of its transformation agenda and encourages candidates from previously disadvantaged backgrounds to apply.

The Company also retains the right to choose candidates in its sole discretion and or not to make any appointments.

Please e-mail Petro Jacobs your contact details and abridged resume should you believe that you have what it takes to join the Company and grow together.

(Internal candidates closing date: 12 November 2018)

LPSA - Sheet Metal Fabricator - Port Elizabeth

Technical Requirements:

  • The following minimum requirements are essential
  • A recognised trade diploma
  • Applicant must be experienced in the use of Guillotine and Bending Brake machines
  • The ability to fabricate sheet metal products to a 0.5mm accuracy
  • MIG, TIG and Arc welding of 1.5 – 3mm 3CR12, 304,316 Stainless Steel as well as ElectroGalv and Mild Steel
  • Sheet metal finishing, polishing and preparation for painting
  • Be able to work unsupervised
  • A minimum of 10 years post apprenticeship experience

Personal Requirements:

  • Must have own reliable transport
  • Be of sober habits
  • Have good housekeeping habits
  • Be self-motivated and disciplined
  • Be prepared to work overtime if required

T-Craft - Aluminium Welders - Port Elizabeth

T-Craft a division within the OLM Group requires Tig- Mig Aluminium Welders to work at our Perseverance-based Yard.

The following would be the requirements that would motivate an interview request.

Experience and Qualifications:

The following will be advantageous to any applicant

These are considered a guideline while attitude, aptitude and practical and commercial experience are the primary alignments factors driving this position.

  • Proven Proficiency in Aluminium TIG / MIG welding
  • Weld coding and experience in Aluminium Boatbuilding would be advantageous
  • Sheet-metal and Fabrication experience
  • Having worked in a Manufacturing Environment
  • Working Knowledge of All relevant safety codes
  • Ability to read and understand production drawings

Personal Attributes:

  • Ability to drive Weld and Quality standards to World Class level
  • Healthy, Positive and Self-motivated individual  
  • Practical and Technical person with Sober Habits
  • Good communication and writing skills
  • Willingness, initiative and ability to solve fabrication problems as they occur
  • Ability to work to systems

Computer Literacy:

  • MS Windows Office

Package Offered:

A competitive package will be made available to qualifying candidates based on experience and qualification.

Starting Date: ASAP

Please e-mail your contact details and abridged CV should you believe that you have what it takes to join the OFT Group and assist us to grow together.